Privacy Policy

1. Introduction

Studio Auriana ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

2. Information We Collect

We collect information in various ways, including information you provide directly to us and information collected automatically through our website.

2.1 Information You Provide

• Account Information: Name, email address, phone number, and password
• Billing & Shipping Information: Address, city, state, postal code, and country
• Payment Information: Credit card details, bank account information (processed securely)
• Communication: Messages, feedback, and inquiries you send us
• Survey Data: Responses to surveys, contests, and promotional offers

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Cookies & Tracking: Cookies, pixels, and similar tracking technologies
• Location Data: Approximate geographic location based on IP address

3. How We Use Your Information

Studio Auriana uses your information for various purposes:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and law enforcement requests
• Analyze website traffic and user behavior
• Personalize your shopping experience

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and security
• Analytical Cookies: Help us understand how you use our website
• Marketing Cookies: Track your interests for personalized advertising

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

Studio Auriana implements comprehensive security measures to protect your personal information:

• SSL encryption for all sensitive data transmission
• Secure payment gateways and PCI compliance
• Regular security audits and updates
• Restricted access to personal information
• Secure data storage with firewalls and intrusion detection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Sharing & Third Parties

We may share your information with:

• Service Providers: Shipping carriers, payment processors, and hosting providers
• Marketing Partners: For promotional purposes with your consent
• Legal Requirements: Law enforcement and government agencies when required by law
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

8. Children's Privacy

Studio Auriana's website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete such information and take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

Studio Auriana may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website constitutes acceptance of any changes.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You can request deletion of your information at any time, subject to legal retention requirements.

12. International Data Transfers

Studio Auriana operates in India. Your information may be transferred to, stored in, and processed in India or other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: